Koodo Community

bring your own device

  • 10 January 2014
  • 2 replies

My byod discount disappeared. Why?

2 replies

Userlevel 7
Badge +4
Did you upgrade your phone recently? Is this your first bill? Did you take a tab at some point recently?
Userlevel 5
Badge +4
Hey Cyril, We would recommend to contact our Customer service at 1-866-995-6636 free of charge from a land line or *611 free of charge from your Koodo phone. A representative will look into it. Our hours of operation are: Monday – Friday: 9am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm We look forward to assisting you. ________________________ If you see a good answer, give it a star.