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BRAND NEW NOTE 4 LCD SCREEN CRACKED


BRAND NEW NOTE 4 LCD screen cracked... I JUST bought my phone for christmas... is there any sort of warranty from Koodo or Samsung?! im seriously gonna cry cuz i paid full price... 😞

4 replies

Userlevel 7
Unless you grabbed the extended warranty protection (if it was available) when you bought the phone, I'm afraid you're on your own to replace the glass. But fear not, glass replacement shops have been popping up all over and I'd suggest checking your area for one.
Hi there, I figured... i would be less sad if it was the glass... but its the LCD that shattered... which is bad cuz that screen cost ALOT.... sigh 😞 and I dont wanna bring it to any repair shops cuz it wont be the original LCD screen...
Userlevel 7
Badge +4
MiszAlicia wrote:

Hi there, I figured... i would be less sad if it was the glass... but its the LCD that shatter...

Samsung can repair it for you. Koodo can probably have it sent for repair as it's under warranty, though the repair itself won't be covered as it's physical damage. They'll probably charge you something like $300 for the repair, which isn't great, but cheaper than buying another phone of that caliber. Sorry this happened to you.
Userlevel 3
That's unfortunate to hear. I was devastated when my device broke... When you get your LCD replaced, I believe the shops gonna replace it with a lower quality one cause I know a friend who had his S4 break and the shop just replaced it with cheap glass. I'm not so sure, but keep your hopes up:)

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