Koodo Community

Black Spot on Simcard

I got a black spot on the side of my sim card's gold plate. My simcard wont read anymore. Do I need to buy a new one or can i get a new one for free?

2 replies

Userlevel 7
If it's within 1 year of purchase, you can get a free replacement if its deemed the sim card is/was faulty.
Userlevel 7
Well most stores will charge for a replacement SIM but if you call customer service and explain the situation to them they might be able to give you a bill credit to help you out.