Koodo Community



billing cycle

I got a txt at the beginning of jan and feb letting me know my e-bill was ready, but I haven't got one gor this month yet if something wrong with the server? Cause I should of got it either on the 8 or 9?

2 replies

Userlevel 6
Badge +4
When does your billing cycle close? Sometimes the system takes more than 3 days to produce the bills and be ready to be viewed, specially when there is a weekend after your billing cycle... Give the system some days, and it will be available for you...!
Userlevel 7
Badge +4
If you don't receive it after some wait, then call Koodo because there may have been a bug in the system!