Koodo Community

Community

Solved

Battery dies too quick


Is their anyway I can get a free battery?

5 replies

Userlevel 4
If you are covered under warranty, Koodo can arrange to have a new one sent to you.
Userlevel 6
Hello Mack, You would have to call customer service at 1-866-995-6636 or come to a koodo kiosk so they can oder you a new one for free. Considering you are still under the 1 year manufacturers warranty.
Userlevel 7
Badge +4
What phone do you have and how long is your battery lasting exactly?
Also for future reference don't charge your phone in heat or extreme cold and dont charge your phone for longer than ( i think ) four hours at a time. it wrecks the battery to charge all night. And of course if under one year warranty Koodo will do its very best to help you out with your situation 🙂 Koodo has great customer service after all 🙂
Userlevel 7
Badge +4
Danielle wrote:

Also for future reference don't charge your phone in heat or extreme cold and dont charge your ph...

It doesn't wreck your battery to charge it overnight at all, you could leave it charging for 2 days if you want it will stop charging it's self after it reaches max level.

Reply