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Bad signal with varying phones


I've owned the Nexus5, HTC One X, and Currently Oneplus One. I started using N5 from koodo and i had varying signal from 1 bar to full. Had to give my N5 to my little brother and had to go to my back up phone, the One X. On that phone i would always have full bars. Now that i have a Oneplus One, the signal has gone down again and it won't go higher than 1 bar. This is all in toronto. Any ideas why this is happening?

17 replies

Userlevel 7
Badge +4
Are you using the same sim card in all of them?
Dennis wrote:

Are you using the same sim card in all of them?

Same sim in all 3 phones
Userlevel 7
Badge +4
Dennis wrote:

Are you using the same sim card in all of them?

I dont have any answer. Try calling Koodo and maybe their tech support can check things out You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337. Hours of Operation Monday − Friday: 10am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm
Userlevel 5
You can also try resetting your network settings and see if that makes a difference.
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

would you like to elaborate? 🙂
Userlevel 5
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

Under your network settings, there should be an option to reset this to default. Hope that helps.
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

on the phone? i don't see anything about network settings
Userlevel 5
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

What OS are you running?
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

android 4.4.4 with CM11S
Userlevel 7
Badge +4
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

on all 3 phones?
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

Nexus 5, stock Android 4.4.4 One X, CM 11 Android 4.4.4 OPO, CM11S Android 4.4.4
Userlevel 5
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

Maybe try something like this? https://play.google.com/store/apps/details?id=com.atejapps.networksignalrefresher&hl=en Also, passed on a quick Google Search, it looks like you're not the only one having signal issues with the OPO (regardless of carrier).
Userlevel 7
Badge +4
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

It's the N5 that throws me off. Have you tried with one phone then take the sim out then try another phone right away while in the same spot?
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

this was all in the span of 3 months, the nexus 5 i don't have anymore, but i just put the sim in the OPO yesterday from the One X, the X had full bars and OPO has 1
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

Also the app didn't work im still only 1 bar
Userlevel 5
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

I'm also out of ideas on this one (not having the OPO myself). You may want to try posting to the OPO forums directly as it seems to be a known issues and maybe they can offer some suggestions. You can also try calling Koodo and maybe their tech support can check things out per David's last message. You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337. Hours of Operation Monday − Friday: 10am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm Sorry we couldn't help.
Peter wrote:

You can also try resetting your network settings and see if that makes a difference.

its ok thanks still

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