Koodo is now becoming a very unreliable. A very frustrated customer who is now going to move to another carrier. Koodo does not care for their customer. Every representative that I had conversation with says different things. One promises something and they don't leave a note for others and extra charges get applied to the CUSTOMER. Very very very bad service. I have been with koodo for a very long time, but they have been slacking of in giving a good customer service lately. I am now going to switch my provider!!!!! PEACE koodo!!!!!!!!!!!!