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Question

authentication problem message for wifi

  • 31 January 2015
  • 3 replies
  • 12 views

I try to connect to home internet and get message authentication problem. my phone shows my internet provider and it seems connected but then the message shows of authentication problem.

3 replies

Userlevel 7
Badge +4
Did you try to disconnect from your home internet and connect it again? Or restart your modem/router and/or your phone? Can you connect to other wifi ( public wifi)?
Badge +4
To add, check that you are entering the correct password for your router. One digit or character missing or not capitalized can also give an authentication error.
To add, check that you are entering the correct password for your router. One digit or character ...That was the problem. THANK YOU! This has been troubling me for months!!

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