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Are there sign-up charges no one told me about?


I just got my first koodo bill and its came to $63. My plan is only $42 plus tax and I haven't gone over any limits. What's going on koodo?

6 replies

Userlevel 7
That's most likely due to proration which is perfectly normal on your first bill. This should explain. https://www.youtube.com/watch?v=XlXFWWepQ20 Don't worry Jessy you're not paying extra 🙂
Userlevel 7
It's prorated. Some of that is your first few days The rest is for next month Your next bill will be normal
Userlevel 7
Badge +4
You can the explanation for you first bill here http://help.koodomobile.com/my-bill/charges-explained/charges-on-your-first-bill
Userlevel 7
Out of curiosity, where did you buy your phone? The rep should have explained this in store.
Best buy. But it turns out its just because if the overlap in monthly bills. So I'm paying for 6 weeks rather than 4.
Userlevel 7
Jessy Coers wrote:

Best buy. But it turns out its just because if the overlap in monthly bills. So I'm paying for 6 ...

Yup, that's normal. Sorry about that. Some reps don't mention this small but important information.

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