This is happening more and more often. My Alcatel Idol One Touch X is freezing when I go to my contacts page. Sometimes it won't go to the contact when the contact is touched, and sometimes it will but will freeze if I touch the phone to make a call or the message icon to send a message. Also, once in a while when I touch the screen anywhere and anyplace on the phone, it doesn't do anything as if its not registering my touch. My husband purchased the same phone just recently and it does the same thing? Is this a faulty phone? I tried turning the phone on and off but it doesn't make any difference. Its getting the point I can only use the dial pad to make calls. Now that is not good.