Koodo Community



Account won't renew monthly base plan

2 replies

Userlevel 7
If it does not renew monthly base plan that's because you don't have enough funds in your account. Make sure you have enough to cover the plan plus the taxes.
Userlevel 7
Badge +4
Also if you just set up for the auto top up, you will need to top up manually for the first month and it will kicks in afterwords.