Koodo Community



Account payment late

Does Koodo cut you off right away if you are behind by one month($40)?

2 replies

Userlevel 5
You can dial *611 then follow the prompts to "make a payment arrangement"

In my experience they are pretty good at accommodating a missed / late payment.  I am assuming you are not on prepaid, but on a post paid / tab account 
Userlevel 7
Badge +4
They are good for about a full month without issues in general. Beyond that I've seen varyimg times. So long as you pay off both bills by the time the latest is due you will be fine