Koodo Community

Community

Account fails to load


My account failed to load. So I can't play kakao games. What should I do?

6 replies

Userlevel 7
Badge +4
Are you referring to games on the KakaoTalk app? Have you tried reinstalling the app? When you say fail to load can you simply not login or something else?
When I want to load my account it writes: faild to load data. Why? I don't have connection problem.
Userlevel 7
Badge +4
sara wrote:

When I want to load my account it writes: faild to load data. Why? I don't have connection problem.

Sounds like an App problem, not a connectivity problem. Have you tried restarting your phone, in addition to Allan's suggestions?
sara wrote:

When I want to load my account it writes: faild to load data. Why? I don't have connection problem.

Yes I tried.
sara wrote:

When I want to load my account it writes: faild to load data. Why? I don't have connection problem.

I tried reinstalling the app too.
Userlevel 7
Badge +4
sara wrote:

When I want to load my account it writes: faild to load data. Why? I don't have connection problem.

I would suggest contacting Kakao: http://www.kakaocorp.com/en/etc/clientsatisfy

Reply