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Accidents happen...


I accidentally bought the call/text/data for my phone when I only wanted the texting part (I'm in the States for a few days) and I don't know how to cancel it. Does anyone know how? 😞 It told me to text 4545 to put add-ons, and I did so I put in "30BUNDLE" instead of "30TEXT" and I didn't want to have the calling and data, So I really want to know how to cancel it, if it's possible. Thanks in advance!

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Userlevel 7
Badge +4
The only way to fix it is the give Koodo a call 1-647-788-4337
Userlevel 6
Dennis wrote:

The only way to fix it is the give Koodo a call 1-647-788-4337

She is in the states.....I don't think that number is free, but I could be wrong...call *611 from your phone Katie.
Userlevel 7
Badge +4
Dennis wrote:

The only way to fix it is the give Koodo a call 1-647-788-4337

*611 won't work if she is not connected to koodo's network. She will have to call long distance to Koodo

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