An option or workaround, when you don't have access to a SIM card from another carrier. Dial #7465625*638*# from your phones' dialpad. Enter the eight-digit unlock code, then press Submit or Okay. A confirmation message should appear verifying the unlock was successful. Works on Samsung devices from the S5 to S7, might work on newer models too.
I'm worried, that if it doesn't work, I've only got 2 more tries and it's permanently locked.
I'm worried, that if it doesn't work, I've only got 2 more tries and it's permanently locked.If you're making no headway, consider checking kijiji.ca in your neighbourhood for independent cell phone repair or dealer services. They should have you fixed up in a jiffy for a few bucks.
The string of numbers #7465625*638*# only brings up the unlock screen. Enter the unlock code one more time. If the code provided fails to unlock your phone, call or message Koodo and ask the rep to verify that you have the correct code. The unlock code you received from Koodo should be 8-digits in length. There have been one or two instances where Koodo has provided incorrect unlock codes. From what I've read, resolution was fairly quick.
[b]Methods of contact:
*611 from your phone.
Thanks for all the help. I went to the Koodo kiosk and I found out the problem was on the other end. So, my phone is good to go.