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Access to hotmail stopped working when outside wi-fi range.


I have a prepaid with voice and data boosters. My hotmail works fine on wi-fi but suddenly stopped working when remote to wi-fi with message"Incorrect unernam or password". Any ideas what happened?

8 replies

Userlevel 7
Have you tried reentering your login information?
Yes, did not help so I removed and reinstalled the email acct. Same problem.
have you downloaded the outlook app

Not sure what app.  And why would it work for weeks and suddenly stop?
Dale Reicker wrote:

Not sure what app.  And why would it work for weeks and suddenly stop?

i would try the outlook app (thats the hotmail app) 
Userlevel 7
Badge +4
You said you have data boosters. Have you checked to make sure that 3G data is actually working for things other than email?
4G Internet access does not seem to work either.
Userlevel 7
Badge +4
Dale Reicker wrote:

4G Internet access does not seem to work either.

There's your problem then. What do your APN settings (Access Point Name) show?

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