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Access to Google Play?


I have an LG Opt. One phone and I haven't been able to access "Google Play". Data/Background Data is turned ON. Any ideas?

15 replies

Userlevel 7
We're you ever able to use it? Can you user it with wifi
Userlevel 1
Do you have Gmail account setup on your phone?
I have used it and have added some apps, so it did used to work. I have wifi on and i get the msg No Connection - Retry
Yes, I have gmail account.
doesn't look like there are any updates for my phone either
Userlevel 1
Then, Melissa you'll have to try phone reset, Google play apps. might be corrupted.
Userlevel 7
Badge +4
MatB wrote:

Then, Melissa you'll have to try phone reset, Google play apps. might be corrupted.

Not correct Mat
Userlevel 7
Are you rooted?
Just to make sure, you can access other webpages fine?
Userlevel 7
Goto. Manage applications. Find the play market and delete the data and. Cache
Userlevel 7
Badge +4
Chad Burr wrote:

Goto. Manage applications. Find the play market and delete the data and. Cache

Try what Chad suggested, I've had this issue before and If Chad suggestion doesn't work do what he suggested except to Google Play services. It's under all in the Application Manager.
i'll try reset. thanks other webpages work
Userlevel 7
Reset should be last resort
Userlevel 7
That phone has very limited storage, if available storage is under 20mb you'll start to have issues.
ok, thank you

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