I came in today to the Koodo store in Metrotown looking for a new phone. I personally knew nothing about phones, and my dad, who was there to get a phone for me, knew a bit, but not tons. Hao, the sales associate was very helpful. He explained the features of the phones I was interested in, and made sure I got what was right for me. I have had many very unpleasant experiences with salesmen, especially at phone companies. It was so refreshing to have someone be so helpful, and not push for what was best for him, but what was best for me. Thank you for the amazing service. I will refer my friends to your company without hesitation. Hao was very knowledgeable and patient with all our questions. Thank-you again! I am a proud customer!