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4g data does not work on S7 edge


Userlevel 1
I have the S7 edge and when I use my data from an LTE area to a 4G area, I no longer can use the internet. Is this a problem found with other people or is there a fix to this problem?

5 replies

Userlevel 7
Badge +4
Are you talking about going from a 4G LTE are to a 4G HSPA area? Can you no longer use the internet (wifi) or your data?
Userlevel 1
Yeah going to an area from 4g LTE to 4G HSPA area using my data
Userlevel 6
Have you tried turning on airplane mode, then disabling airplane mode? Have you tried setting the network settings to automatic (as opposed to LTE only, 3G only, etc.)?
Userlevel 1
I have tried turning on and off airplane mode and my settings is on automatic, the problem is still there
Badge +4
Pirun Kar wrote:

I have tried turning on and off airplane mode and my settings is on automatic, the problem is st...

There is an option to reset network settings. Go to: Settings > Backup and reset - tap Reset network settings, tap the Reset Settings button, (twice). This procedure will reset all network settings, including those for Wi-Fi, mobile data and Bluetooth. Keep us posted.

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