This topic was archived on Tue, 23 Sep 2014 18:08:13 +0000

Archived because: Community Clean-up

I’m pretty frustrated...

Phone shuts off and turns back on its own.

My phone has been acting wierd since the past few days, it shuts off and turns back on on its own... It's really annoying because it does that even when I am texting or on a phone conversation... Can I change it?
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  • Hey Anne!

    If you’re under the 14-day money back guarantee, you could have you phone exchanged: koo.do/JSqYkk.

    If you have your phone for more than 14 days and it’s under the one year warranty, you could have it repaired. I’ll invite you to go to a Koodo Store (with your receipt). Find the nearest store form this link: koo.do/IX6h7U.

    You can have more info on warranty procedures from here: koo.do/JVO5Mk
    I hope this helps.
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